Frequently asked questions
What is the return policy?
All of our pieces are sourced through exclusive partnerships with independent artisans and small-batch makers. Because of this, all sales are final and non-returnable.
We encourage you to review product details, dimensions, and materials carefully before placing your order. Our team is happy to answer any questions before you complete your purchase.
In the rare case that an item arrives damaged or defective, please contact us within 48 hours of delivery with photos, and we’ll be happy to assist with a resolution.
When will my order ship?
Shipping times vary by product. In-stock items typically ship within 5–10 business days. Made-to-order or pre-order items include estimated lead times on the product page.
In some cases, products may ship to our studio first before being sent to you, which may slightly extend delivery times. You’ll receive a confirmation email with tracking once your order is on its way.
Do you offer customizations?
At this time, customization is limited to available finishes and materials listed on each product page. We're working toward expanding more customizable options soon!
Where are your products manufactured?
Primarily designed in the U.S., with select pieces sourced from European and Middle Eastern artisans to bring globally inspired craftsmanship into your home.
How much does shipping cost?
We offer free shipping on all orders over $500 within the continental U.S.
For orders under $500, shipping costs are calculated at checkout based on your location and the size of the item. Larger pieces may require freight delivery, and any additional shipping fees will be clearly displayed before you complete your purchase.